Keep the safety of your community and library staff a priority. myLIBRO scheduling allows patrons to select materials from their mobile device while providing library staff a convenient method for completing the delivery and managing contactless services.
I can’t imagine managing curbside pickup at even half the efficiency rate without myLIBRO. I could not recommend it more!
Our library has greatly benefitted from using the myLIBRO app for scheduling curbside holding pickup appointments. It really helps us schedule times for patrons & not overwhelm our staff.
We chose myLIBRO because of its innovative features & advanced functionality for both patrons & staff. We are very pleased with the platform & how it has allowed us to launch curbside pickup.
Voice and Chat Enabled – myLIBRO is the only solution in the market that is equipped with conversational interaction capabilities to enhance user experience beyond swipe and click. myLIBRO is VPAT-certified, and its full-voice capability helps meet ADA Compliance Standards.
Manages Call-In Orders – Should patrons prefer to call in orders, myLIBRO’s dashboard allows libraries to log orders ad-hoc and track fulfilment progress.
ILS Integration – myLIBRO seamlessly integrates across ILS systems, allowing patrons to search for materials from shared catalogues across library networks.
Full-Service Cabilities – myLIBRO allow patrons to schedule additional services as needed (passport scheduling, library ID ordering, printing services, etc.).
Pickup & Delivery Options – Libraries can provide different delivery options based on their unique requirements and hours of operations. Libraries identify a specific location and set parameters related to the handoff of the order like the trunk of a patron’s vehicle.
Control Order Capacity Based On Bandwidth – Libraries can select the number of orders allowed in a certain timeframe, ensuring orders are manageable based on staffing.
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